HOW TO PROVIDE A SAMPLE
You will need to provide a DNA sample to proceed with genetic testing. Usually, this means either a blood sample or a saliva sample.
- If you choose to submit a blood sample, your doctor can arrange to have your blood drawn.
- If you choose to submit a saliva sample, your doctor can request that Invitae ship a saliva sample collection kit to your doctor’s office or to your home. Once you receive your kit, follow the instructions inside to submit your sample. This video can also help:
HOW TO SHIP YOUR SAMPLE FROM OUTSIDE THE UNITED STATES
Don’t wait! Mail the saliva sample as soon as possible after collection.
- Package the kit
- After providing your sample, ensure the tube is properly labeled with your name (as your doctor listed it on the order form), your date of birth (MM/DD/YYYY), and the date you collected your saliva sample.
- Place the saliva tube in the small plastic bag and seal it.
- Place this bag in the cardboard box.
- If your doctor gave you an order form, include it in the box.
- Place the box inside the shipping bag.
- Seal the bag.
- Apply the document holder to the outside of the bag.
- Prepare the documents
- Locate the pro forma invoice (included in your collection kit).
- Enter today’s date in the upper right corner.
- Leave the “Invoice #” line blank.
- In the “Tax ID” section, enter your government-issued tax identification number if you have one.
- Under “Est. ship date,” enter the date you will mail the package.
- Under “Carrier,” enter the shipping company you will use to send the package (e.g., FedEx, DHL, or another carrier).
- Under “Port of loading,” enter the city and country you will ship from. You can leave “Port of discharge” blank.
- Under “AWB number,” enter your shipping tracking number, which can be found on the air waybill.
- Sign and date the form.
- Leave all other lines blank.
- Locate the customs declaration letter (included with your collection kit)
- There is no need to write anything on this letter
- Locate the air waybill (included with your collection kit)
- You may use any shipping company to return your sample to Invitae
- If using a carrier other than FedEx, ask your shipping company for their air waybill
- If using FedEx, follow the instructions below.
- In section 4a, select FedEx Int. Priority
- Leave section 4b blank
- In section 5, select FedEx Pak
- Leave sections 6a and 6b blank
- If section 7 is currently blank, enter either your personal FedEx account number (if you have one) or your credit card payment information, being sure to check “Sender” for both “Bill transportation charges to:” and “Bill duties and taxes to:”.
- In section 8, sign on the “Sender’s Signature” line
- Insert the pro forma invoice(s), customs declaration letter, and air waybill inside the document holder. Do not seal the document holder.
- Locate the pro forma invoice (included in your collection kit).
- Drop off or schedule a pickup
- Schedule a pickup by visiting fedex.com or bring your kit to your local FedEx office.
- Please note that if section 7 is blank on your air waybill, return shipping costs are the sender’s responsibility.
QUESTIONS?
We’re here to help! Contact us at globalsupport@invitae.com, +1 (415) 930-4018, or www.invitae.com/contact-us.