1. Check your email
If your healthcare provider entered your email address when he or she ordered your test, an email was sent to you with the information you need to establish your Invitae online portal account and register your test.
2. Register using a confirmation code
If you did not receive an email, but you have a patient card with a confirmation code, go to www.invitae.com/patients and click Register Your Test to create your account and register your test.
If you already have an account, sign in and click Register a test. You'll be prompted to set contact preferences and then enter the confirmation code from your patient card and your date of birth.
Where do I find this confirmation code?
Each sample collection kit contains an information card with your confirmation code. This may have been provided to you by your healthcare provider or lab technician. If you don’t have this card, but you know your requisition number, this can also be used as your confirmation code.
If you get an error message, it's likely that we haven't received your sample yet. Try waiting a day or two and trying again; once we receive your sample, your confirmation code will be activated and linked to your order.
If more than a week has passed since your sample was mailed to Invitae and you are still having trouble registering your test, please contact Client Services.
If you do not yet have a test ordered, you can still create an account by navigating to the Sign Up page.